We’re excited to announce the launch of our pre-order service at the Downtown Duty Free shop in Madrid!
Now, Mydutyfree customers can conveniently choose products online and then collect and pay at our partner's Downtown Duty Free store in the heart of Madrid, located at 30 ZURBARÁN.
This is our first collaboration with a downtown duty free store, and we look forward to hearing your feedback!
For travelers, this service is a real gem: order online without interrupting your city strolls and collect your ready-to-go items at the shop. All you need to do is select products on the website or APP, place your pre-order, and pick it up in-store.
How to use the pre-order service at Madrid’s Downtown Duty Free shop:
1. Visit madrid.mydutyfree.net or use the app, and select the Madrid store.
2. Choose your items and add them to your cart.
3. Select a convenient pickup date.
4. Your pre-order will be waiting for you at Downtown Duty Free on the specified date.
5. To collect your pre-order in store, tell your pre-order number and show your flight ticket at the store.
What is Downtown Duty Free?
A downtown duty-free shop is a retail store located within a city, offering tax-free and duty-free goods to international travelers. Unlike traditional airport duty-free stores, downtown duty free shops allow customers to shop in a more relaxed environment before heading to the airport. These shops sell a wide range of products, including luxury goods, cosmetics, fragrances, alcohol, tobacco, and local specialties, at discounted prices.
Find out more details and current prices atmadrid.mydutyfree.net